Responsible Gaming

At True North Jackpot, we are committed to ensuring that your experience remains fun and safe. Gambling should always be a form of entertainment, not a way to make money.

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1. Our Philosophy

We believe that responsible gambling is a shared responsibility. We provide the tools and information necessary for you to make informed decisions. We strictly enforce the age limit of 19+ for all users in Canada. We encourage all players to be aware of their habits and to keep lottery play in perspective.

2. Tips for Safer Play

To ensure that your participation remains an enjoyable pastime, we recommend following these guidelines:

• Set a budget: Decide how much money you are willing to spend on entertainment before you start. Stick to this limit regardless of the outcome.
• Set a time limit: It is easy to lose track of time. Decide beforehand how much time you want to spend reviewing results or selecting numbers.
• Never chase losses: Trying to win back lost money usually leads to bigger losses. Accept that the cost of a ticket is the price of entertainment.
• Understand the odds: Lottery games are games of chance. No strategy can guarantee a win. The odds of winning top prizes are low.
• Balance your life: Ensure that gambling does not interfere with your daily responsibilities, work, or time spent with family and friends.

3. Recognizing the Signs of Problem Gambling

Problem gambling can affect anyone. It is important to recognize the warning signs early. Ask yourself the following questions:

• Do you spend more money on gambling than you can afford to lose?
• Do you borrow money or sell possessions to gamble?
• Do you hide the extent of your gambling from family or friends?
• Do you feel anxious, depressed, or guilty about your gambling habits?
• Has gambling caused arguments or problems in your personal relationships?
• Do you think about gambling all day, every day?

If you answered "yes" to any of these questions, you may be at risk. We strongly encourage you to seek professional help.

4. Protection of Minors

True North Jackpot strictly prohibits individuals under the age of 19 from using our services. We use verification checks to ensure compliance with Canadian law.

Advice for parents:

• Do not leave your computer unattended when logged into gambling sites.
• Use parental control software to block access to gambling websites for minors.
• Do not share your credit card or payment details with minors.

5. Getting Help in Canada

There are free, confidential resources available across Canada for anyone affected by problem gambling. You are not alone.

6. Self-Exclusion

If you feel that your gambling is becoming a problem, we offer a voluntary self-exclusion option. This will prevent you from accessing your account and purchasing tickets for a set period (from 6 months to 5 years). To activate this, please contact our support team immediately.